Job no: 70693
Department: UHCC-Family Medicine PBO
Employer: Research Foundation
Payroll Title: Secretary II, N05
Bargaining Unit: N/A
Salary: Commensurate with Qualifications
Work type: Full-time
Categories: Administrative, Secretarial & Clerical
|Job Summary:||The Secretary II will schedule and check patients in and out, answer incoming calls, make outgoing calls, obtaining prior authorizations as required, and medical records scanning. Assist with standardized patient check-in and check-out procedures, including registration activities such as insurance verification and collect co-pays and initiate insurance carrier regulatory requirements. Obtain patient records/reports. Process billing work queues, monitor reports and trace missing diagnoses and charges. Use computer systems, CAIS, Epic, Word, Outlook, Chart Maxx, etc. Use all pertinent office equipment such as copiers, fax, shredders, scanners, etc. Assist with mail distribution and other tasks as assigned by leadership.|
Two years secretarial/clerical experience required. Working knowledge of Microsoft Office software (Word, Excel, etc), and ability to multi-task and strong customer service skills.
Ambulatory patient care setting experience. Experience obtaining medical service authorizations, communicating with insurance carriers, or other support agencies preferred. Working knowledge of spreadsheets, word processing, experience with Medical Data Base systems (Epic software) for patient registration and scheduling, excellent phone etiquette, experience with multiple provider scheduling and medical record management preferred.
Monday-Friday, Days & Rotating Saturdays as needed.
|Message to Applicants:|
|Recruitment Office:||Human Resources|
Upstate University HospitalSyracuse, NY