Loan Operations Manager - Fintech Consumer Lending

CareFund   Birmingham, AL   Full-time
This job is no longer available.
Job Posting Shared.
Job Posting Reminder Sent.

Loan Operations Manager

Date Updated: May 2022                                                          Reports To: Chief Executive Officer


Seeking highly motivated individual to oversee modern lending platform of high growth fintech operation with a specific focus on consumer lending. Ensure the timely, accurate completion of daily loan operations tasks. Provide developmental and managerial direction to an evolving consumer and commercial loan infrastructure. Incumbent is responsible for supporting resource requirements, products and system development, service development, skill training and overall direction of team members. This includes leveraging systems to achieve maximum efficiency. Ensures regulatory compliance, and is responsible for analysis, solution-oriented recommendations, and planning to meet the strategic needs of the organization. Candidate will play a key role in the hiring and building out of operations, collections and daily funding teams.

Provide assistance to team members and customers including the research and answering of complex loan structure, system and compliance questions. Maintain current operating procedures and offer suggestions to executive team for process improvements. Participate in software upgrades including developing / performing test scenarios, analyzing / reviewing test results and approving process and procedure changes.

This is a ground floor opportunity to be involved in the management team of a consumer lending fintech start-up. There is significant opportunity for career advancement, including gaining ownership through incentive shares, based on operating results.

Job Responsibilities

  • Oversee accurate and efficient new loan originations to the appropriate loan management systems, including renewals, extensions and modifications.
  • Ensure quality control is performed on loans as well as all post-closing documentation is reviewed and exceptions are noted and satisfied.
  • Ensure timely completion and response to internal and external communications.
  • Advanced knowledge of all systems capabilities with a focus on future development. Work closely with team to establish and implement effective procedures and controls. Training will be provided on this modern lending platform and candidate will be responsible for assisting in the training of future hires.
  • Stay current on applicable regulations and department procedures as well as provide training to ensure compliance
  • Assist with developing and conducting internal audit/quality control reviews. Review areas include G/L and system reconcilements, loan data integrity, and adherence to audit controls, collateral processing and exception follow up.
  • Maintain clear and consistent communication with executive team members and cross functional business partners on performance improvement opportunities and suggestions.
  • Work closely with CFO and accounting team to ensure proper loan and accounting system reconciliations.
  • Active role in assessing system functionality, performing upgrades and testing. Identify system limitations and work with management to formulate a resolution and implement plan.
  • Assist in the hiring and building out of collections and funding specialist teams as the business grows.
  • Perform other tasks as assigned by Chief Executive Officer


  • Entrepreneurial, flexible and adaptable attitude
  • 4 year college degree in business or accounting degree preferred
  • 3 - 5 year experience in a Consumer or Commercial loan operations position preferred
  • Managerial experience is required
  • Possess extensive loan structure, servicing and regulatory knowledge of Consumer and Commercial loans
  • Possess a demonstrated commitment to quality service
  • Knowledgeable of MS Office Suite
  • Detail oriented and strong organizational skills
  • Ability to multi-task with an excellent degree of versatility and flexibility
This job is no longer available.


Birmingham, AL