MUNICIPAL COURT COORDINATOR

City of Coppell | Coppell, TX

This job is no longer available.

Posted: February 08, 2020 2020-02-08T14:24:30.003811+00:00

Basic Function

 
Do you have a passion for serving others, a head for municipal court functions, and a desire to add value to a growing team?  If this sounds like you, join the City of Coppell as Municipal Court Coordinator!

The Municipal Court Coordinator is a team lead over the customer service area and is responsible for providing courtroom support for the judges.  This position will prepare, review, process, and monitor all court dockets in the City of Coppell Municipal Court.  Additionally, the Municipal Court Coordinator will perform a broad range of clerical duties related to court activities in compliance with state/local laws and city policy. 
Essential Job Functions

  • Serve as the team lead to the Deputy Court Clerks.
  • Initiate better and more efficient procedures on docket and case flow to enable fair and speedy disposition in all court cases.
  • Keep Judge and Court Administrator informed of any changes in status of weekly and monthly dockets.
  • Provides courtroom support for the judges during all court sessions.
  • Serves as a liaison between the clerk, judge and defendants.
  • Assists with training and the preparation of performance evaluations for Deputy Court Clerks.
  • Prepare, maintain, and control case dockets for various court settings.
  • Perform all duties related to jury summons and empaneling jurors, as needed.
  • Prepares and processes warrants for judge's signature.
  • Process video arraignment paperwork.
  • Prepare and Process judgment NISI cases.
  • Provide customer service at the window, if needed.
  • Citation entry and/or download, if needed.
  • Answer phones.
  • Serves as the primary back-up for the Deputy Court Clerks and Juvenile Case Manager.
  • Perform other related duties as requested, required or assigned.
City of Coppell Core Competencies

Technical Competencies
 
Knowledge and ability to correctly apply professional/specialized expertise; skillfully manage information; properly use tools, equipment and technology; effectively allocate resources; proactively identify and resolve issues; consistently make sound decisions; correctly execute policy processes and procedures; strictly adhere to/enforce safety polices; consistently produce quality results; proactively plan and organize; consistently provide exceptional customer service.
 
Human Competencies
 
Humble:  The noble choice to forgo your status, deploy your resources or use your influence for the good of others beyond yourself-a willingness to hold power in service for others.

Motivation of Self & Others:  We demonstrate a core desire to serve the Public and the Organization through our commitment, passion, initiative and drive.

Leadership of Self & Others:  We motivate, inspire and influence others to strive towards excellence by being participatory, positive, accountable, team focused, influential in goal achievement, and empowering.

Service –Oriented:   We behave in a friendly and professional manner centering on a desire to address the needs of internal and external customers while respecting their rights and dignity by being people-oriented, helpful, understanding and compassionate.

Trustworthy:  We earn the confidence of others by demonstrating both the character and the competence to fulfill our obligations with both integrity and honesty along with ethical, credible behavior.

Relational:  We establish trust, cooperation, mutual respect and support with an objective to improve relationships by valuing diversity and being diplomatic/tactful, cooperative, empathetic, broadminded, flexible, respectful and compassionate/caring.

Communication:  We exchange information and ideas in a manner which results in mutually supported decisions for the greater good by sharing thoughts & feelings, and through persuasiveness, assertiveness, empathic listening, conflict resolution and deliberating/debating.

Emotional Maturity:  We demonstrate the ability to manage and monitor our emotions and to assess the emotional state of others by understanding stress management, balance and consistency.

Development of Self & Others:  We are committed to improving the knowledge, skills, personal qualifications and performance of ourselves and others through coaching, counseling/discipline, delegation and self-development.
 
Conceptual Competencies
 
Organizational Awareness:  We are aware of the Organization's structure and culture for how we do business by understanding organizational structure, departmental impact on organization, interdepartmental relations, organizational culture, organizational development and leadership style.
Global Awareness:  We stay informed of issues and trends that may impact the Organization by understanding intergovernmental relations, political awareness, and media/public relations.

Community Awareness:  We have a sense of the community's culture and its impact on service delivery by understanding purpose of service, citizen/stakeholder expectations, demographics and branding.

Professional Insight:  We thoroughly understand our particular professions and apply the principles and ethics required in the professions' service delivery by applying principles, professional ethics and by understanding future/profession trends, legal implications and resource planning.

Innovation:  We successfully implement ideas that improve and/or add value to service delivery through creative thinking, risk taking, continuous improvement and by being quality minded and a change agent.

Critical Thinking:  We actively and skillfully conceptualize, apply, analyze, synthesize, and evaluate information to reach a sound answer or conclusion by understanding issue/problem identification, analysis, consequences, and by balancing decision factors.

Visioning:  We understand the future direction of the Organization and understand the efforts and processes needed to achieve it through goal setting and by following the mission/values.

Minimum Requirements

Skills/Abilities
 
The Municipal Court Coordinator works closely with others as part of a team and performs essential job functions, which require frequent changing of focus and performing multiple tasks simultaneously under time pressures, and statutory time guidelines.  Essential job functions require frequent repetitive motion ability in order to operate a personal computer with word processing, record management, database, spreadsheet and other software products, as well as basic office equipment.  This employee must be able to effectively plan and prioritize tasks and oversee the compliance of other City personnel with required record management processes and procedure.  The employee frequently lifts file boxes and documents.  The Municipal Court Coordinator must interact and effectively communicate using the English language, both verbally and in written correspondence.

Physical Requirements
 
In order to successfully perform the daily tasks of this position, the employee needs to be able to:  lift and carry various objects and equipment weighing up to 40 pounds for a distance up to 10 feet; exert a pull/push force up to 40 pounds; and employ various static and dynamic postures such as standing, walking, forward and overhead reaching, handling (gripping & grasping), fingering, turning, talking, hearing, near and far acuity, depth perception, peripheral and color vision, sitting, squatting, kneeling, bending, stooping, twisting, balancing, climbing ladder/stairs, and bending.
 
Knowledge
 
The Municipal Court Coordinator should be thoroughly familiar with and have an excellent working knowledge of comprehensive records management techniques and municipal court record types.  This employee must be familiar with personal computer operations and various software products related to database development and document management.  The Municipal Court Coordinator must be able to read and comprehend City ordinances and State guidelines and subsequently implement a record management program in compliance with those parameters.

Experience

  • A high school diploma or educational equivalent is required, but college is preferred.
  • At least two (2) years of court experience.
  • At least two (2) years of customer service experience, preferably in a municipal court setting.
  • At least two (2) years of cash handling experience (i.e., processing payments, balancing a cash drawer, and preparing deposits.
  • At least two (2) years of records management experience (i.e., maintaining accurate court records, processing records requests, records retention (archiving), conducting quality control audits on court records, etc.).
  • At least one (1) year of supervisory/team lead experience.
  • Must be a Certified Court Clerk Level I (CCCI), Certified Court Clerk Level II preferred or ability to obtain Level II within one (1) year of hire.  Certification must be maintained to continue employment.
  • Experience using MCRS or Incode case management software is preferred.
  • Bilingualism is preferred.
  • Any equivalent combination of education, experience and training which provides the knowledge and abilities necessary to perform the duties for this position.
 
Working Environment
The Municipal Court Coordinator performs a vast majority of task in an indoor work environment.  Due to the function of the Municipal Court, customers may be difficult and hostile and times.  The work environment is diverse and can be very busy and hectic. Some customers may be non-English speakers.
 
Reporting Relationship
 
The Municipal Court Coordinator reports directly to the Deputy Court Administrator and indirectly to the Court Administrator.

 

Employee Non-Exempt

01
Do you have a Level II Court Clerk certification?
  • YES
  • NO
02
How many years of supervisory experience do you have in a municipal court setting?
  • ZERO TO ONE YEAR
  • ONE TO TWO YEARS
  • TWO TO THREE YEARS
  • OVER THREE YEARS
03
Can you operate the NCIC/TCIC/TLETS system?
  • YES
  • NO
04
What is your highest level of education completed?
  • HIGH SCHOOL OR GED
  • ASSOCIATES
  • BACHELORS
  • MASTERS
05
How many years of customer service experience do you have?
  • LESS THAN TWO YEARS
  • TWO TO FOUR YEARS
  • OVER FOUR YEARS
06
How many years of cash handling experience do you have?
  • LESS THAN TWO YEARS
  • TWO TO FOUR YEARS
  • OVER FOUR YEARS

Required Question


This job is no longer available.