A / R Collections Specialist

Legacy Manufacturing   Cedar Rapids, IA   Full-time
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The Collection Specialist is responsible for understanding and resolving overdue accounts, billing issues, customer claims and the importance of collections.

Duties and Responsibilities:

  • Main - Accounts Receivable
    • Monitor accounts receivable and identify overdue accounts.
    • Contact overdue accounts regarding payments.
    • Identify and resolve customer chargebacks including allowances, pricing, returns, and non-compliance issues.
    • Submit and track disputes of customer chargebacks.
    • Submit regular reports on the status of unpaid accounts and any repayment progress.
    • Work seamlessly with multiple departments throughout the organization on resolving open items on customer accounts.
    • Navigate customer portals to investigate payments, chargebacks, and disputes
  • Assist with other A/R duties as assigned.
  • Special projects as requested by Accounting Manager


  • Two-year administrative degree, or two years related experience required.
  • Ability to work independently, be a self-motivator, and work well in a team setting.
  • Proficient use of all Microsoft Office applications as well as general computer skills.
  • Experience with SAP preferred, but not required.
  • Experience with collections, chargebacks, and disputes from large retailers preferred.
  • Excellent problem solving, organizational abilities, and attention to detail.
  • Excellent written and oral communication skills.


  • Full-Time, Monday-Friday 8:00am – 5:00pm

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This job is no longer available.

Legacy Manufacturing

Cedar Rapids, IA